Please help... USB HDD doesn't work

[jirina42]

Hi there,

I've bought a HDD drive and an external HD USB2 box (Spire). It works perfectly under both Win XP and Knoppix but it doesn't work when I connect it to my WL500Gx.
When I reboot the WL with the disc connected, the LOG looks like this:
-----
Jan 1 00:00:05 syslogd started: BusyBox v1.00 (2005.05.11-18:29+0000)
Jan 1 00:00:05 kernel: ip_nat_pptp version 1.5 loaded
Jan 1 00:00:05 kernel: ip_tables: (C) 2000-2002 Netfilter core team
Jan 1 00:00:05 kernel: ipt_time loading
Jan 1 00:00:05 kernel: NET4: Unix domain sockets 1.0/SMP for Linux NET4.0.
Jan 1 00:00:05 kernel: IPv6 v0.8 for NET4.0
Jan 1 00:00:05 kernel: IPv6 over IPv4 tunneling driver
Jan 1 00:00:05 kernel: NET4: Ethernet Bridge 008 for NET4.0
Jan 1 00:00:05 kernel: 802.1Q VLAN Support v1.7 Ben Greear <greearb@candelatech.com>
Jan 1 00:00:05 kernel: All bugs added by David S. Miller <davem@redhat.com>
Jan 1 00:00:05 kernel: FAT: bogus logical sector size 45056
Jan 1 00:00:05 kernel: FAT: bogus logical sector size 45056
Jan 1 00:00:05 kernel: NTFS: Unable to set blocksize 512.
Jan 1 00:00:05 kernel: VFS: Mounted root (squashfs filesystem) readonly.
Jan 1 00:00:05 kernel: Mounted devfs on /dev
Jan 1 00:00:05 kernel: Freeing unused kernel memory: 72k freed
Jan 1 00:00:05 kernel: Algorithmics/MIPS FPU Emulator v1.5
Jan 1 00:00:05 kernel: eth0: Broadcom BCM47xx 10/100 Mbps Ethernet Controller 3.90.7.0
Jan 1 00:00:05 kernel: PCI: Enabling device 01:03.0 (0004 -> 0006)
Jan 1 00:00:05 kernel: ontroller 3.90.23.0
Jan 1 00:00:05 kernel: vlan0: add 33:33:00:00:00:01 mcast address to master interface
Jan 1 00:00:05 kernel: vlan0: add 33:33:ff:ea:ef:1f mcast address to master interface
Jan 1 00:00:05 kernel: vlan0: dev_set_promiscuity(master, 1)
Jan 1 00:00:05 kernel: device eth0 entered promiscuous mode
Jan 1 00:00:05 kernel: device vlan0 entered promiscuous mode
Jan 1 00:00:05 kernel: device eth1 entered promiscuous mode
Jan 1 00:00:05 kernel: br0: port 2(eth1) entering listening state
Jan 1 00:00:05 kernel: br0: port 1(vlan0) entering listening state
Jan 1 00:00:05 kernel: br0: port 2(eth1) entering learning state
Jan 1 00:00:05 kernel: br0: port 1(vlan0) entering learning state
Jan 1 00:00:05 kernel: br0: port 2(eth1) entering forwarding state
Jan 1 00:00:05 kernel: br0: topology change detected, propagating
Jan 1 00:00:05 kernel: br0: port 1(vlan0) entering forwarding state
Jan 1 00:00:05 kernel: br0: topology change detected, propagating
Jan 1 00:00:06 kernel: usb.c: registered new driver usbdevfs
Jan 1 00:00:06 kernel: usb.c: registered new driver hub
Jan 1 00:00:06 kernel: usb-uhci.c: $Revision: 1.275 $ time 21:43:09 Apr 20 2005
Jan 1 00:00:06 kernel: usb-uhci.c: High bandwidth mode enabled
Jan 1 00:00:06 kernel: PCI: Enabling device 01:02.0 (0000 -> 0001)
Jan 1 00:00:06 kernel: usb-uhci.c: USB UHCI at I/O 0x100, IRQ 2
Jan 1 00:00:06 kernel: usb-uhci.c: Detected 2 ports
Jan 1 00:00:06 kernel: usb.c: new USB bus registered, assigned bus number 1
Jan 1 00:00:06 kernel: hub.c: USB hub found
Jan 1 00:00:06 kernel: hub.c: 2 ports detected
Jan 1 00:00:06 kernel: PCI: Enabling device 01:02.1 (0000 -> 0001)
Jan 1 00:00:06 kernel: usb-uhci.c: USB UHCI at I/O 0x120, IRQ 2
Jan 1 00:00:06 kernel: usb-uhci.c: Detected 2 ports
Jan 1 00:00:06 kernel: usb.c: new USB bus registered, assigned bus number 2
Jan 1 00:00:06 kernel: hub.c: USB hub found
Jan 1 00:00:06 kernel: hub.c: 2 ports detected
Jan 1 00:00:06 kernel: usb-uhci.c: v1.275:USB Universal Host Controller Interface driver
Jan 1 00:00:06 kernel: PCI: Enabling device 01:02.2 (0000 -> 0002)
Jan 1 00:00:06 kernel: ehci_hcd 01:02.2: PCI device 1106:3104
Jan 1 00:00:06 kernel: ehci_hcd 01:02.2: irq 2, pci mem c00a6000
Jan 1 00:00:06 kernel: usb.c: new USB bus registered, assigned bus number 3
Jan 1 00:00:06 kernel: PCI: 01:02.2 PCI cache line size set incorrectly (0 bytes) by BIOS/FW, correcting to 32
Jan 1 00:00:06 kernel: ehci_hcd 01:02.2: USB 2.0 enabled, EHCI 1.00, driver 2003-Dec-29/2.4
Jan 1 00:00:06 kernel: hub.c: USB hub found
Jan 1 00:00:06 kernel: hub.c: 4 ports detected
Jan 1 00:00:06 kernel: usb.c: registered new driver usblp
Jan 1 00:00:06 kernel: printer.c: v0.13: USB Printer Device Class driver
Jan 1 00:00:08 kernel: usb.c: registered new driver audio
Jan 1 00:00:08 kernel: audio.c: v1.0.0:USB Audio Class driver
Jan 1 00:00:08 kernel: Linux video capture interface: v1.00
Jan 1 00:00:08 kernel: SCSI subsystem driver Revision: 1.00
Jan 1 00:00:09 kernel: Initializing USB Mass Storage driver...
Jan 1 00:00:09 kernel: usb.c: registered new driver usb-storage
Jan 1 00:00:09 kernel: USB Mass Storage support registered.
Jan 1 00:00:09 kernel: vlan1: Setting MAC address to 00 11 d8 ea ef 1f.
Jan 1 00:00:09 kernel: VLAN (vlan1): Underlying device (eth0) has same MAC, not checking promiscious mode.
Jan 1 00:00:09 kernel: vlan1: add 33:33:00:00:00:01 mcast address to master interface
Jan 1 00:00:09 kernel: vlan1: add 33:33:ff:ea:ef:1f mcast address to master interface
Jan 1 00:00:09 dnsmasq[72]: DHCPREQUEST(br0) 192.168.1.23 00:60:97:ac:40:53
Jan 1 00:00:09 dnsmasq[72]: DHCPNAK(br0) 192.168.1.23 00:60:97:ac:40:53 lease not found
Jan 1 00:00:09 udhcpc[95]: udhcpc (v0.9.9-pre) started
Jan 1 00:00:09 kernel: vlan1: add 01:00:5e:00:00:01 mcast address to master interface
Jan 1 00:00:10 dnsmasq[72]: read /etc/hosts - 4 addresses
Jan 1 00:00:10 dnsmasq[72]: reading /tmp/resolv.conf
Jan 1 00:00:10 dhcp client: deconfig: lease is lost
Jan 1 00:00:10 udhcpc[95]: Lease of 82.209.14.126 obtained, lease time 43200
Jan 1 00:00:10 dnsmasq[72]: read /etc/hosts - 4 addresses
Jan 1 00:00:10 dnsmasq[72]: reading /tmp/resolv.conf
Jan 1 00:00:10 dnsmasq[72]: using nameserver 62.129.32.100#53
Jan 1 00:00:10 dnsmasq[72]: using nameserver 62.129.50.20#53
Jan 1 00:00:11 dhcp client: bound IP : 82.209.14.126 from 82.209.14.121
Jan 1 00:00:13 dnsmasq[72]: DHCPDISCOVER(br0) 00:60:97:ac:40:53
Jan 1 00:00:13 dnsmasq[72]: DHCPOFFER(br0) 192.168.1.23 00:60:97:ac:40:53
Jan 1 00:00:13 dnsmasq[72]: DHCPREQUEST(br0) 192.168.1.23 00:60:97:ac:40:53
Jan 1 00:00:13 dnsmasq[72]: DHCPACK(br0) 192.168.1.23 00:60:97:ac:40:53 skippy
Jan 2 18:03:17 ntp client: Synchronizing time with time.nist.gov ...
-----

If I dosconnect the drive and connect it again, following lines appear in yhe log:
Jan 2 18:03:48 login[126]: root login on `pts/0'
Jan 2 18:04:40 kernel: hub.c: new USB device 01:02.2-2, assigned address 2
Jan 2 18:04:40 kernel: usb.c: USB device not accepting new address=2 (error=-71)
Jan 2 18:04:41 kernel: hub.c: new USB device 01:02.2-2, assigned address 3
Jan 2 18:04:41 kernel: usb.c: USB device not accepting new address=3 (error=-71)

There is one big 250GB FAT32 (formatted in Knoppix) partition.
I've tried it with both Oleg and Asus firmwares (latest ones). Nothing. I'm even not able to make FTP in the Asus firmware working. Am I doing something wrong? Or the HD box is simply incompatible with WL? How come that it is compatible with Knoppix? Are there older drivers in the WL firmwares?
Any other ideas?

Thanx a lot

jirina42

[Oleg]

Most likely you use usb hdd without a power supplyand wl500g could not provide enough power to it...
So, do you've power supply attached to the hdd?

[jirina42]

Yes, of course there's a power supply... otherwise the disk would not work at all. It's a standard 3.5" hard drive enclosed in a USB2 HD Box (http://www.spirecoolers.com/enc.asp?ProdID=5).

Do I need to do something to 'enable' the USB device? Everything I've done is that I've flashed the firmware...

thanx

jirina42

[jirina42]

I've forgotten to mention that there's even not the device /dev/disks/* even the /dev/disks directory is missing. Is this a problem?

thanks

jirina42

[jirina42]

I've already tried to connect four USB devices (USB stick, card reader and a HDD in two different external boxes). Do you think that the USB controller can be broken at my WL?

Thanx

jirina42

[jonolumb]

Yes, of course there's a power supply... otherwise the disk would not work at all

When Oleg suggested that the WL500g cannot power the Hard disk sufficiently, me was referring to the fact that some USB hard disks draw all their power from USB.

[Oleg]

I've already tried to connect four USB devices (USB stick, card reader and a HDD in two different external boxes). Do you think that the USB controller can be broken at my WL?

Thanx

jirina42

If nothing works, then yes, perhaps you've hw problem with wl500g. If it's covered by warranty, try contacting techsupport to replace/repair the unit.