need help for setting up WL500gP

[Stelmuze]

Hi all,

i have problems with my router, provider or ....
Recently I've got router and now trying to set up. I have internet from my provider through the LAN cable. When I connect directly to my computer - internet is available.

So my steps and problems I’ve got, when setting up router:

LAN cable is connected to WAN port
PC is connected to LAN port
I can access administration site
router is set as Home Gateway
router gets its IP automatically
in router settings, I entered my computers MAC address, because my provider restricts connecting from other devices

From routers status log I see, that router gets its correct IP (the same as my computer, when I connect computer directly to cable). And the problem is that when I trying to ping some internet sites, in average 2 packets are lost.
Ping to router is working without problems

my provider says, that with his part everything is ok, because I get internet from my PC, if I connect directly.

What else should I set up or test to get router working?

thanks.

[tesseract]

>> in router settings, I entered my computers MAC address, because my provider restricts connecting from other devices

Contact provider, you need MAC address from router, not your network card. Or just swap MAC :-)

[Stelmuze]

in the routers settings I'm entering my LAN card MAC address. And it is working, because I see that I'm getting the right IP address. If I'm connecting with different MAC address, I get different IP.